Privacy Policy
Effective Date: [March 18, 2025]
AbemaTV's Privacy Policy
AbemaTV, Inc. (hereinafter referred to as “AbemaTV”, “we”, “our” or “us”) complies with the Act on the Protection of Personal Information, relevant governmental and ministerial ordinances, and guidelines (hereinafter referred to as “Laws and Regulations”) and appropriately manages and uses personal information as described below.
This Privacy Policy is subject to the privacy policy, terms of use, guidelines, etc. (hereinafter referred to as “Service Regulations”) of each service. In the event of any conflict between this Privacy Policy and the contents of the Service Regulations, the contents of the Service Regulations shall take precedence.
1. Obtainment of Personal Information
AbemaTV will obtain personal information to the scope necessary for the achievement of the purpose of utilization notified or announced in advance through appropriate and lawful means.
2. Cookies, Advertising Identifiers, and IP Address Information
We do not consider cookies, advertising identifiers (including but not limited to Identifiers for Advertisers/IDFA and Google Advertising Identifiers/AAID) and IP address information (hereinafter collectively referred to as "Cookies, etc.") to be personal information as Cookies, etc. cannot be used independently to identify a specific individual. However, we will deem Cookies, etc. to be personal information if they are incorporated and used together with personal information.
We disclose the purpose or method of utilization of any Cookies, etc. it utilizes within the media it operates, even if any specific individual cannot be identified. It is possible to set a browser or operating system to refuse cookies and advertising identifiers, and if a service cannot be used when a browser or operating system is set to block cookies and advertising identifiers, we will make a public announcement to that effect. Cookies and IDFA/ADID can be blocked via the following page.
https://abema.tv/about/privacy-policy
3. Specification of Purpose of Utilization of Personal Information
We will specify, to the extent possible, the purpose of utilization of personal information we handle, and notify you (hereinafter referred to as “you”, or the “Individual”); the subject of the personal information, in a concrete and easy-to-understand manner, or publicize such purpose.
4. Restrictions on Utilization of Personal Information
We will not handle personal information beyond the scope necessary to achieve the purpose of utilization without obtaining your prior consent. In the event we acquire personal information as a result of a merger or for any other reason, we will not handle such information beyond the scope necessary for achieving the purpose of utilization before the succession of business. However, these restrictions do not apply in any of the following cases:
(1) when required by law;
(2) when it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain consent of the Individual in question;
(3) cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the Individual concerned; or
(4) cases in which the handling of personal information is necessary for cooperation with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining the Individual’s consent is likely to impede the execution of such affairs.
5. Proper Acquisition of Personal Information
We acquire personal information in an appropriate manner and do not acquire personal information through deception or any other wrongful means. We are also mindful to avoid collecting information of a personal nature from any person under the age of eighteen (18).
6. Notice of Purpose of Utilization at the Time of Acquisition of Personal Information
When we acquire personal information, we will disclose in advance the purpose of utilization; however, this does not apply in any of the following cases:
(1) cases in which notifying the Individual of the purpose of utilization or publicly announcing it is likely to harm the life, body, or property or any other right or interest of the Individual or a third party;
(2) cases in which notifying the Individual of the purpose of utilization or publicly announcing it is likely to harm any right or legitimate interest of AbemaTV;
(3) cases in which it is necessary to cooperate with a national agency or local public body in the performance of its duties as prescribed by law, and in which notifying the Individual of the purpose of utilization or publicly announcing it is likely to impede the execution of such duties; or
(4) cases in which it is deemed that the purpose of utilization is clear in consideration of the circumstances of the acquisition.
7. Changes to Purpose of Utilization of Personal Information
If we change the purpose of utilization of personal information, we will not do so beyond the scope that is reasonably considered to be relevant to the purpose of utilization before the change and will notify you or publicly announce the changed purpose of utilization.
8. Secure Management of Personal Information and Supervision of Employees
We shall establish rules for the protection of personal information and provide necessary and appropriate supervision to our employees in order to prevent leakage, loss, or damage of personal information and otherwise ensure the safe management of personal information.
9. Supervision of Subcontractors
When we outsource all or part of the handling of personal information, we will conclude a contract with the subcontractor that includes confidentiality or will require the subcontractor to agree to the terms and conditions stipulated by us and will provide necessary and appropriate supervision to ensure that the subcontractor manages personal information securely.
10. Restrictions on Provision to Third Parties
We will not provide personal information to third parties without obtaining your prior consent, except in the following cases:
(1) when required by law;
(2) when it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the Individual in question;
(3) when it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the Individual in question;
(4) cases in which the provision of personal information is necessary for cooperating with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining the Individual’s consent is likely to impede the execution of the relevant affairs.
11. Personal Information Disclosure
When we receive a request from you for disclosure of your personal information, we will disclose such information to you without delay. However, we may decide not to disclose all or part of the information in any of the following cases, and in that case we will notify you immediately to that effect:
(1) if there is a risk of harm to the life, body, property, or other rights or interests of the Individual concerned or a third party;
(2) if there is a risk of significant hindrance to the proper conduct of AbemaTV's business; or
(3) if it would violate other laws or regulations.
12. Correction of Personal Information
When we receive a request from you to correct, add, or delete (hereinafter referred to as "correct") your personal information on the grounds that it is untrue, we will make the necessary investigation without delay to the extent necessary to achieve the purpose of utilization, except in cases where special procedures are prescribed by other laws.
13. Discontinuance of Utilization of Personal Information
If you request us to cease use of or delete your personal information (hereinafter referred to as "cease use") on the grounds that your personal information is being handled in a manner that exceeds the scope of the purpose of utilization previously announced, or that the information was obtained through deception or any other wrongful means, we will conduct any necessary investigation without delay and, and on the basis of the results, cease use of the information and notify you to that effect. However, in cases where it is difficult to cease use of personal information due to the large amount of costs involved or other reasons, and alternative measures can be taken to protect your rights and interests, alternative measures will be taken.
14. Explanation of Reasons
If we decide not to do any of the following despite receiving a request from you, we will endeavor to explain the reason for that decision to you when notifying you of that decision:
(1) notify the purpose of utilization of your personal information;
(2) disclose all or part of your personal information;
(3) discontinue the cease use of your personal information; or
(4) discontinue provision of your personal information to any third party.
15. Inquiries
If you have any questions or concerns regarding the contents of this Privacy Policy, please use the following contact details:
AbemaTV, Inc.
40-1 Udagawacho Shibuya-ku, Tokyo
Legal & Compliance Office Privacy Policy Manager
For inquiries regarding the Privacy Policy, please contact below:
Naofumi Takahashi
Personal Information Protection Manager
Established: August 5, 2024
Guidelines for Handling Personal Information
(For ABEMA Live Users)
Users who use various services provided through the video streaming service "ABEMA Live" (hereinafter referred to as "the Service") provided by AbemaTV, Inc. (hereinafter referred to as "AbemaTV", "we", "our" or "us") are requested to read and agree to the following terms.
In accordance with AbemaTV's Privacy Policy, AbemaTV shall strictly manage the personal information of customers who use the Service (hereinafter referred to as “you” or “user”), and shall stipulate the following guidelines on handling of personal information (hereinafter referred to as “Guidelines”) for specific details regarding the personal information obtained and how it is processed and used.
1. Scope of these Guidelines
These Guidelines applies to users who use the Service.
2. Information Collected
-
We collect the following types of personal information from users.
-
Personal information means information as defined in the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and related government ordinances, and guidelines (hereinafter referred to as “Laws and Regulations”).
-
The following are specific examples of how we collect personal information.
-
When obtaining information required for membership registration in order for a user to start using the Service or to use a specific service within the Service
-
When obtaining user access information, cookies, advertising ID numbers, etc. through browsers or applications (SDKs, web beacons, etc.) when users use the Service.
-
When obtaining email addresses, etc. (this may include names and contact information) that users submit via inquiry forms for inquiries about the Service.
-
When a user applies to participate in or makes inquiries about events or other activity related to the Service or sends a document or other information to us.
- In order for us to provide the Service to users, it is essential that such information be provided by users. If you do not want us to collect your personal information, please do not provide it to us.
3. Cookies and Web Beacons
We use cookies in the Service, a small text file that may be used to collect information about your activity on the Service and to make the use of the Service as comfortable as possible for you, not only for your current use of the respective Service but also for later use. For example, when someone visits a web page within the Service, a cookie is placed on the user’s device (if the user accepts cookies) or is read if the user has accessed the Service previously. These cookies enable us to collect information such as user ID, app version, operation system, device name, and error code, etc. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. If you do so, you may not be able to take advantage of the personalized features enjoyed by other users of our Service.
We also use Web Beacons (also known as "clear GIFs", "web bugs" or "pixel tags") tiny graphics with a unique identifier, similar in function to cookies, which are used to count the number of users who have visited certain web pages of the Service and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, web beacons can inform the sender whether and when the email has been opened. In contrast to cookies, which are stored on a user's computer's hard drive, web beacons are embedded invisibly on web pages.
4. Cookies and Tracking Tools of Third-Party Providers
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC ("Google"), that collects anonymous statistical and analytical information about how users use the Service. For example, Google gathers and aggregates data about page views and clicks on the Service. These analytics are not used to track your journey to other websites or to identify you. The information generated by the Google Analytics cookies regarding your use of the Service (including your IP address) will be transmitted to and stored by Google on servers in the United States and Japan. For information on how to opt out of Google Analytics cookies, please visit: http://tools.google.com/dlpage/gaoptout or adjust your web browser settings to block these cookies along with other cookies.
For more information about Google's privacy policy, please visit: https://policies.google.com/privacy?hl=en
5. Use of Personal Information
- We use personal information for the purposes specified below:
-
Distribution of content and related services (including match and event announcements and advertisements);
-
Development of services, analysis of statistics, analysis, surveys and other marketing activities to improve services;
-
Responding to inquiries, consultations, and complaints, and resolving disputes;
-
To provide special offers, updates and other new services from the Service or other third parties, or if you have requested this information or promotional materials;
-
To provide services requested by you;
-
To achieve marketing or promotional purposes;
-
To confirm, investigate, and analyze whether the Service meets your needs;
-
To help us create and publish content that is most relevant to you;
-
To notify you of any changes to the Privacy Policy, these Guidelines or Terms of Use, as necessary;
-
To grant you access to limited-entry areas of the Service;
-
To send newsletters and other information that you request;
-
To contact you in response to your inquiries; and
-
In other manners as disclosed within these Guidelines or at the time of collection.
-
We will process your personal information in accordance with your consent when you indicated that you accept these Guidelines. You may revoke your consent to this processing at any time. However, this withdrawal does not affect the legality of the process taken before you revoked your consent.
-
We retain your personal information as long as your account is active or as long as it is necessary to provide the Service.
6. Disclosure to Third Parties
- We may only share or disclose your personal information with third parties in the following cases, and the third parties may use the personal information only for the period necessary to accomplish those purposes:
-
To fulfill the provision of services to you. For example, if you choose to engage with services on the Service, we may share your personal information in order to provide services to you. Also, if you are participating in a sweepstake or contest, we may use your personal information in order to fulfill the terms of that promotion. This means that we may share information for prize fulfillment purposes including, for example, sharing your postal address with a postal service or mail carriers. We may also share your information with co-sponsors of that promotion.
-
To outsource processing to affiliates, strategic partners, agents, third-party marketers, or other parties in order to provide services that are likely to be of interest to you. If you wish us not to use your personal information for marketing purposes, you may make a request in accordance with Section 8 of these Guidelines.
-
To transfer personal and other information to cloud service providers to store and manage users' personal data on our servers.
-
To process and fulfill orders, provide customer service, maintain and analyze data, send customer communications, and collect entries, and other promotions. Delegated third parties, including unaffiliated third-party service providers, agents or independent contractors, who help us maintain our Service and provide other administrative services to us will be handling this. When delegating third parties to handle some or all personal information, we enter into confidentiality agreements and other agreements for the protection of personal information with the delegated parties and requests consent to the terms and agreements thereof so as to safely manage personal information. Third party service providers that help us administer our Service will have access to users’ personal information. If you do not wish for our unaffiliated third-party service providers to have access to your information, please do not register or submit any personal information to us.
-
To comply with the laws and regulations, we may share personal information when necessary or in the good faith that such action is necessary under the requirements of the law, a legally-binding court order or governmental order from an investigation agency or competent regulatory authority that is issued through due process, to protect and defend and defend our rights or property, including the rights and property of AbemaTV or to act in urgent circumstances when it is necessary to protect the life, body, or property of a person, and the consent of the identified individual is difficult to obtain.
-
To third parties as part of any corporate reorganization process, including but not limited to mergers, acquisitions and sales of all or substantially all of our assets.
- We will not share or disclose your personal information to any third party except as provided in these Guidelines or with your consent.
7. Security
- No data transmission over the Internet can be guaranteed to be 100% secure.
Therefore, we cannot ensure or warrant the security of any information you transmit to us, and you understand that any information that you transfer to us is done at your own risk.
-
We have established rules for the protection of personal information, and have incorporated appropriate administrative, technical, organizational, and physical security measures that are required under applicable laws and regulations.
-
We use firewalls to protect your information from unauthorized access, disclosure, alteration or destruction. However please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
-
If we learn of security systems breach, we may attempt to notify you electronically so that appropriate protective measures can be taken. By using the Service or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues related to your use of the Service.
-
We may post a notice on our Service if a security breach occurs. We may also send an email to you at the email address you have provided in these circumstances.
8. Access, Portability & Correction of Personal Information
You have the right to access the information held by us and to request the correction or transfer of the information, or to object to the processing of any data relating to you. We will make necessary investigation without delay for any transfer, correction, addition, deletion or objection to the processing of personal information (hereinafter referred to as "correction") and provide you or a nominated third party with your personal information as soon as possible or perform correction as soon as possible.
9. Choice & Opt-Outs
You may opt out at any time by turning off communications or data regarding the Service, including (i) notices of concerning usage violations, (ii) updates, and (iii) notifications regarding use of the Service, and information or data regarding transactions, products, and/or services that you may have purchased or selected, at the device level by means of a setting.
10. Discontinuation & Deletion of Personal Information
You have the right in accordance with Article 18 of these Guidelines to request that we stop processing your personal data and to delete the information that we hold about you. If you request the deletion or erasure of personal information (hereinafter referred to as “cease use”) on the grounds that it was processed for purposes other than those for which it was obtained or was obtained by deception or other unlawful means, we will, upon verifying the identity of the user who made the request, we will conduct the necessary investigation without delay, and based on the results of such investigation, we will, to the extent possible for you, cease use the personal information without charge, and notify you to that effect. However, we may retain a copy of your personal information if required or permitted by law.
11. International Transfer of Information
If you choose to provide us with personal information from outside Japan, it will be stored in Japan. We may transfer (by any means including sending or allowing access) that information across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are using the Service from the European Union (EU) or any other region where data acquisition and use laws apply, your personal information will be transferred to Japan, however, please note that Japan does not have the same data protection laws as the EU and you will not have many of the rights afforded to data subjects in the EU. By providing your personal information, you consent to:
-
the use of your personal information for the purposes specified in these Guidelines;
-
the transfer of your personal information to Japan as indicated above; and
-
that the laws of Japan shall apply.
12. Push Notification
We may send push notifications through the web or applications to send you updates and other service-related notifications that may be of importance to you. You may at any time opt out from receiving these types of communications by turning them off at the device level through your settings.
13. Third Party Services
This statement applies solely to the information collected on the Service. The Service may contain links to other webservices. We are not responsible for the privacy practices or the content of these other webservices.
14. Assignment
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personal and non-personal information collected via the Service to the other party.
15. Changes to these Guidelines
-
We reserve the right to change these Guidelines from time to time. When we do, we will also revise the "Last Updated" date at the top of these Guidelines.
-
For some changes to these Guidelines, we may attempt to obtain your consent before implementing the change by placing a notice on the Service. Continued use of the Service following such notice will be viewed as consent to such changes unless otherwise specified.
16. Online Tracking
We do not support “Do Not Track” (DNT) browser settings and do not currently participate in any framework that would allow the us to respond to user signals or other mechanisms for obtaining users' personal or non-personal information.
17. Our Policy Regarding Children
We do not knowingly collect or solicit personal information from anyone under the age of eighteen (18) or knowingly allow such persons to use the Service. If you are under eighteen (18), please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of eighteen (18) may provide any personal information. In the event that we learn that we have collected personal information from a person under age eighteen (18), we will delete that information as quickly as possible. If you believe that we might have any information from or about a person under the age of eighteen (18), please contact us using the contact details set out in “19. Contacting Us” of the Guidelines.
18. Right to Complain
If you object to the way in which we process your personal information, you have the right to lodge a complaint with your local data protection authority having jurisdiction over your region.
19. Contacting Us
If you have any questions regarding these Guidelines, and the Privacy Policy on the handling of personal information, or any information, please contact us at the following e-mail address:
cs-support-ml@abema-global.com
If you wish to correct, suspend or delete any data of your personal information, please proceed with the change process via the link. If you still have any questions regarding such correction, suspension or deletion, please contact us at the e-mail address above.
20. How You Can Contact our European Economic Area (EEA)/UK Representative
If you are located in a country of the EEA or the United Kingdom and have questions about your personal information or would like to request to access, to update, or delete it, you may contact our representative at:
- Bird & Bird GDPR Representative Services SRL Avenue Louise 235 1050 Bruxelles Belgium EUrepresentative.Cyberagent@twobirds.com; or
- Bird & Bird GDPR Representative Services UK 12 New Fetter Lane London EC4A 1JP United Kingdom UKrepresentative.Cyberagent@twobirds.com.
The following applies to residents of California and Texas.
・Use of Personal Information
We may have collected the following categories of information from and about you in the preceding 12 months:
Identifiers, which may include name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers | |||
Source(s) | Purpose(s) | Disclosure to Third Parties for a business purpose | Disclosure to Third Parties as a sale or sharing for targeted advertising |
---|---|---|---|
Directly from you Indirectly from you (e.g., from observing your actions on our Service) From third party service providers, such as data analytics providers | For the purposes specified in Section 5. | internet service providers, payment processors, cloud service providers, promoters who hold e-sports events regarding the Service as explained in detail in 6. | Advertising partners |
Personal Information categories contained in customer records, which may include name, signature, address, telephone number | |||
Source(s) | Purpose(s) | Disclosure to Third Parties for a business purpose | Disclosure to Third Parties as a sale or sharing for targeted advertising |
---|---|---|---|
Directly from you | For the purposes specified in Section 5. | internet service providers, payment processors, co-sponsor of promotions, cloud service providers, delivery companies | N/A |
Commercial information, which may include records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | |||
Source(s) | Purpose(s) | Disclosure to Third Parties for a business purpose | Disclosure to Third Parties as a sale or sharing for targeted advertising |
---|---|---|---|
Directly from you | For the purposes specified in Section 5. | internet service providers, payment processors, co-sponsor of promotions, as explained in detail in 6. | Advertising Partners |
Internet or other similar network activity, which may include browsing history, search history, information on a consumer's interaction with a website, application, or advertisement | |||
Source(s) | Purpose(s) | Disclosure to Third Parties for a business purpose | Disclosure to Third Parties as a sale or sharing for targeted advertising |
---|---|---|---|
Indirectly from you (e.g., from observing your actions on our Service) From third party service providers, such as data analytics providers | For the purposes specified in Section 5. | internet service providers, cloud service providers as explained in detail in 6. | Third parties whose cookies and tracking tools we use and third party advertising partners |
Non-precise Geolocation data; which may include physical location | |||
Source(s) | Purpose(s) | Disclosure to Third Parties for a business purpose | Disclosure to Third Parties as a sale or sharing for targeted advertising |
---|---|---|---|
Directly from you Indirectly from you (e.g., from observing your actions on our Service) | For the purposes specified in Section 5. | internet service providers and other service providers who facilitate consumer payments | Third party advertising partners |
Inferences drawn from other personal information, which may include a profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes | |||
Source(s) | Purpose(s) | Disclosure to Third Parties for a business purpose | Disclosure to Third Parties as a sale or sharing for targeted advertising |
---|---|---|---|
Indirectly from you (e.g., from observing your actions on our Service) From third party service providers, such as data analytics providers | For the purposes specified in Section 5. | independent contractors, as explained in detail in 6. | Third party advertising partners |
Sensitive personal information including your banking information. | |||
Source(s) | Purpose(s) | Disclosure to Third Parties for a business purpose | Disclosure to Third Parties as a sale or sharing for targeted advertising |
---|---|---|---|
Directly from you | For the purposes specified in Section 5. | payment processors. | N/A |
We only use and disclose sensitive personal information for the following purposes: (i) performing services or providing goods reasonably expected by an average person; (ii) detecting security incidents; (iii) resisting malicious, deceptive, or illegal actions; (iv) ensuring the physical safety of individuals; (v) for short-term, transient use, including non-personalized advertising; (vi) performing or providing internal business services; (vii) verifying or maintaining the quality or safety of a service or device; or (viii) for purposes that do not infer characteristics about you.
We retain your personal information as long as your account is active or as long as it is necessary to provide the Service.
・Access, Portability and Correction of Personal Information
California Residents: California Civil Code Section 1798.83 permits California residents to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information for third parties' direct marketing purposes.
California and Texas residents: You have the right to know and right to access information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed your personal information. You may request this information, and upon request, we will provide this information to you in electronic form. You have the right to request information about our sale or disclosure for business purposes of your personal information to third parties.
You have the right to opt-out of the use of your personal information for targeted advertising. We process opt-out preference signals (such as the global privacy control) in a frictionless manner. You can learn more about how to use the global privacy control at https://globalprivacycontrol.org/.
You have the right to request that we correct information that we maintain about you.
Texas Residents: If we do not grant your consumer request, you may have the right to appeal that denial.
California and Texas residents have the right not to be discriminated against for exercising any of these rights. If you would like to exercise one or more of these California or Texas rights, please contact us using the contact information provided in Article 19. You may also designate an authorized agent to make a request on your behalf.. Whenever feasible for verification, we will match the identifying information provided by you to the personal information already maintained by us. If, however, we cannot verify your identity from the information already maintained by us, we may request additional information.
・Discontinuation & Deletion of Personal Information
Although we have not "sold" personal information for money in the past 12 months, we engage in routine practices with our website involving third parties that could be considered a "sale" of personal information or "sharing" of personal information, and we engage in targeted advertising. We do not knowingly sell or share for targeted advertising any personal information of minors under the age of sixteen (16).
California and Texas residents also have the right to request the deletion of your personal information, subject to certain legal exceptions.
California and Texas residents have the right not to be discriminated against for exercising these rights. If you are a resident of California or Texas and would like to exercise these rights, please contact us using the contact information provided in Article 19. You may also designate an authorized agent to make a request on your behalf.. Whenever feasible for verification, we will match the identifying information provided by you to the personal information already maintained by us. If, however, we cannot verify your identity from the information already maintained by us, we may request additional information.
Addendum: Republic of Korea
This addendum (this "Addendum") applies to the data subjects located or residing in the Republic of Korea ("Korea"). This Addendum should be read together with the Guidelines for Handling Personal Information ("Guidelines"), and in case of any conflict, the terms of this Addendum will prevail as to personal information of Korean data subjects.
For Korean data subjects, the Personal Information Protection Act ("PIPA") of Korea and other laws and/or regulations regarding data privacy in Korea are applied.
1. Periods of Retention of Personal Information
We will retain your personal information for as long as we need to use it for the reasons set out in the Privacy Notice except where we need to keep any personal information to comply with our legal obligations, resolve disputes, or enforce agreements.
If required to retain your personal information pursuant to applicable laws, we retain personal information for such duration as prescribed thereby. In the foregoing case, we will use your personal information solely for the purposes of such retention, and applicable durations are set out below.
- Records on contracts or withdrawal of offers and the like: five (5) years (as required under the Act on Consumer Protection, etc. in E-commerce)
- Records on payment settlement and supply of goods, etc.: five (5) years (as required under the Act on Consumer Protection, etc. in E-commerce)
- Records on processing of customer disputes and complaints: three (3) years (as required under the Act on Consumer Protection, etc. in E-commerce)
- Records on access: three (3) months (as required under the Communications Secrecy Protection Act)
2. Provision of personal information
We provide your personal information to third parties as described below:
Recipient(s) | Purpose of Use of Personal Information by Recipient(s) | Items of Personal Information Provided to Recipient(s) | Period(s) of Retention/Use by Recipient(s) |
---|---|---|---|
SESISOFT Co., Ltd | Customer support |
| As long as necessary to fulfill the purposes on the left. |
3. Processing of personal information
We outsource the processing of your personal information to third-party service providers and contractors ("Outsourcees").
The following are the details on domestic Outsourcees to whom we outsource the processing of your personal information:
Outsourcee | Outsourced Tasks |
---|---|
SESISOFT Co.,Ltd. | Customer support |
4. Destruction of Personal information
The process and method for destroying personal information are set forth below:
・Process of destruction
We select the relevant personal information to be destroyed.
・Method of destruction
We destroy personal information recorded and stored in the form of electronic files by using a technical method (e.g., low level format) to ensure that the records cannot be reproduced, while personal information recorded and stored in the form of paper documents shall be shredded or incinerated.
5. Rights of Data Subjects
Regardless of the child's age specified in "17. Our Policy Regarding Children" of the Guidelines, a Korean child's age shall be under fourteen (14) years.
Notwithstanding "8. Access, Portability & Correction of Personal Information" of the Guidelines, the following provisions will apply to users located or residing in Korea.
You (and your legal representative) have statutory rights under the Korean Personal Information Protection Act, in particular the right to access, rectification, erasure, suspension of processing, and withdrawal of consent.
You (or your legal representative) can exercise such rights by contacting us or our data protection officer using the contact details set out in "19. Contacting Us" of the Guidelines.
6. Amendment of This Policy
・This policy takes effect on [2024/8/5]
The following also applies to (a) residents of the Philippines; or (b) Philippine Nationals.
Personal Information Collected and Manner of Collection
Personal Data | Manner of Collection | Purpose |
---|---|---|
Customer Information:
|
| The information collected is used to deliver the service, and for purposes enumerated under 5. Use of Personal Information. |
Identifiers, cookies, and trackers which we may collect
| The Information if collected using cookies and third party tracking tools (as applicable):
| The information collected is used to deliver the service, and for purposes enumerated under 5. Use of Personal Information |
Disclosure to Third Parties
We may share your personal information or sensitive personal information (collectively "Personal Data"), as applicable, with third parties in the instances provided under 6. Disclosure to Third Parties, and in each case as permitted under Section 12 or 13 of the Data Privacy Act of 2012, including with your consent, as applicable. This includes, sharing with:
Classes of Third Parties | Purpose |
---|---|
Payment Settlement Partners | To process your payment for any service or product |
Third Party Marketing and Advertising | To provide you with products and services which match your profile |
Whenever we share your personal information with a third party, we shall use contractual or other reasonable means to ensure that proper safeguards are in place to ensure that the confidentiality, integrity and availability of the personal data processed, prevent its use for unauthorized purposes.
Disclosure of Automated Profiling or Automated Decision Making
As part of our continued efforts to develop our products and services, we use data analytics, profiling and artificial intelligence to analyze your behavior, usage and predict products and services which best fit your wants and needs.
Disclosure of storage of Personal Information outside the Philippines
Your Personal Data may be transferred outside of the Philippines to our cloud providers or to our servers in Japan and the United States, as applicable, in each case in accordance with applicable laws. We will take reasonable measures to maintain the security and integrity of the Personal Data during transit and at its final location or storage.
Retention of Personal Information
We will store and retain your personal information only for as long as necessary for the purposes stated in this Privacy Policy. We may also retain your information to allow us to comply with any legal obligation, for a legitimate business interest taking into consideration any potential harm to you, or for such other cases authorized or required by law.
Security Measures
We protect and safeguard the confidentiality, integrity, and availability of your personal information by implementing a combination of organizational, physical, and technical security measures based on generally accepted data privacy and information security standards. Some of these measures are enumerated in 7. Security.
Data Subject Rights
Under the Data Privacy Act of 2012, you have the right to be informed about information we collect about you and how such information is used.
In addition, you likewise have the right:
- To request for access to information we collect about you, provided such access may not adversely affect the rights and freedoms of others as provided under applicable law.
- To request rectification of your information in case of inaccuracies or to update information we stored or collected about you. We may require proof of identity and other additional information to verify your ownership of the account and the validity of your request.
- To request for deletion / removal of your information if your information is no longer necessary to deliver the service (i.e. you have deleted your account), or such other legal grounds as provided by law. We may retain your information even after such request if such information is required by applicable law or regulation such as when information is required by government agencies for mandatory reporting.
- To request us to restrict the processing or use of your personal information.
- To request us to provide you with your personal information in a structured, commonly used, machine-readable format.
- To file a complaint if there is a violation of your rights as a data subject. As part of our objective to serve our customers better, we encourage you to raise any such concerns with our Data Protection Officer using the contact details set out in "19. Contacting Us" of the Guidelines and we shall endeavor to address your concerns within reasonable time as required by applicable laws and regulations.
Inquiries and Exercise of Rights
If there are any questions, comments or request for exercise of any of your right under this Privacy Policy, you may contact our Data Protection Officer using the contact details set out in "19. Contacting Us" of the Guidelines.
The following applies to residents of Thailand.
The reference to the Act on the Protection of Personal Information shall be referred to the Thai Personal Data Protection Act, B.E. 2562 (2019).
Privacy Policy
5. Proper Acquisition of Personal Information
We are mindful to avoid collecting information of a personal nature from any minor under the age of twenty (20) who have not reached a legal age by way of a marriage without the consent of their legal representatives (such as a person who has parental authority).
6. Notice of Purpose of Utilization at the Time of Acquisition of Personal Information
When we acquire personal information, we will disclose in advance or at the time of acquisition the purpose of utilization unless otherwise permitted by law.
13. Discontinuance of Utilization of Personal Information
In cases where it is difficult to cease use of personal information due to the large amount of costs involved or other reasons, and alternative measures can be taken to protect your rights and interests, alternative measures will be taken to the extent permitted by applicable law.
15. Inquiries
If you have any questions or concerns regarding the contents of this Privacy Policy, please use the contact details set out in "19. Contacting Us" of the Guidelines
Guidelines
11. International Transfer of Information
The transfer of your personal information to and outside of Japan will be for the purpose specified in this document. In such case, we will ensure that the destination country which receives the personal information has adequate personal data protection standards.
Additional provisions
・Direct marketing
We will not use or disclose your personal information for direct marketing purposes unless you have given us your consent. Your consent for direct marketing is completely voluntary and not necessary for use of any of our services. You may revoke your consent given to us for direct marketing at any point in the future.
・Right to withdraw your consent
If we use consent as the legal basis for processing personal information, we will stop processing your personal information after you withdraw your consent to processing, unless there is another legal basis (e.g., legal storage period).
Privacy Policy
Addendum: Macau
This addendum (this "Addendum") applies to the data subjects located or residing in the Macau Special Administrative Region ("Macau"). This Addendum should be read together with the Privacy Policy and Guidelines for Handling Personal Information ("Guidelines"), and in case of any conflict, the terms of this Addendum will prevail as to personal information of Macau data subjects. For Macau data subjects, the Personal Data Protection Act ("PDPA") of Macau and other laws and/or regulations regarding data privacy in Macau are applied.
Privacy Policy
2. Cookies, Advertising Identifiers, and IP Address Information
Cookies, advertising identifiers (including but not limited to Identifiers for Advertisers/IDFA and Google Advertising Identifiers/AAID) and IP address information (hereinafter collectively referred to as "Cookies, etc.") should be considered as personal information to the extent they are able to identify individuals, through the use of identifiers. Our use of coolies, advertising identifiers and IP address information shall be governed by this Privacy Policy and the Cookie Policy.
4. Restrictions on Utilization of Personal Information
We will not handle personal information beyond the scope necessary to achieve the purpose of utilization without obtaining your prior consent. In the event we acquire personal information as a result of a merger or for any other reason, we will not handle such information beyond the scope necessary for achieving the purpose of utilization before the succession of business. However, these restrictions do not apply in any of the following cases:
- for the performance of a contract or contracts to which you are party or in order to take steps at your request prior to entering into a contract or a declaration of your will to negotiate;
- for compliance with a legal obligation to which we are subject to;
- in order to protect your vital interests if you are physically or legally incapable of giving your consent;
- for the performance of a task carried out in the public interest or in the exercise of official authority vested in us or in a third party to whom the data are disclosed;
- for pursuing our legitimate interests or the third party to whom the data are disclosed, except where such interests should be overridden by your interests for fundamental rights, freedoms and guarantees.
5. Proper Acquisition of Personal Information
We acquire personal information in an appropriate manner and do not acquire personal information through deception or any other wrongful means. As the service is only available to individuals who are above eighteen (18) of age, we are not collecting any personal information from minors.
10. Restrictions on Provision to Third Parties
We will not provide personal information to third parties without obtaining your prior consent, except in the following cases:
- for the performance of a contract or contracts to which you are party or in order to take steps at your request prior to entering into a contract or a declaration of your will to negotiate;
- for compliance with a legal obligation to which we are subject to;
- in order to protect your vital interests if you are physically or legally incapable of giving your consent;
- for the performance of a task carried out in the public interest or in the exercise of official authority vested in us or in a third party to whom the data are disclosed;
- for pursuing our legitimate interests or the third party to whom the data are disclosed, except where such interests should be overridden by your interests for fundamental rights, freedoms and guarantees.
11. Personal Information Disclosure
When we receive a request from you for disclosure of your personal information, we will disclose such information to you without delay. However, we may decide not to disclose all or part of the information in any of the following cases, and in that case we will notify you immediately to that effect:
- if there is a risk of harm to the life, body, property, or other rights or interests of the Individual concerned or a third party;
- if there is a risk of significant hindrance to the proper conduct of AbemaTV's business; or
- if it would violate other laws or regulations.
Kindly note that we may share your personal information to a jurisdiction outside of where we have collected your data, including the following: Japan and the United States of America.
15. Inquiries and exercise of your rights
If you have any questions or concerns regarding the contents of this Privacy Policy, or if you wish to exercise any of your rights, please use the following contact details:
AbemaTV, Inc. 40-1 Udagawacho Shibuya-ku, Tokyo Legal & Compliance Office Privacy Policy Manager For inquiries regarding the Privacy Policy and exercise of rights, please contact below: info@support.abema.tv Naofumi Takahashi Personal Information Protection Manager
Guidelines for Handling Personal Information
17. Our Policy Regarding Children
We do not knowingly collect or solicit personal information from anyone under the age of eighteen (18) or knowingly allow such persons to use the Service. If you are under eighteen (18), please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of eighteen (18) may provide any personal information. In the event that we learn that we have collected personal information from a child under age eighteen (18), we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of eighteen (18), please contact us using the contact details set out in "19. Contacting Us" of the Guidelines.
Dasar Privasi
Tarikh Kuatkuasa: [18 Mac 2025]
Dasar Privasi AbemaTV
AbemaTV, Inc. (selepas ini dirujuk sebagai “AbemaTV”, “kami”, “kita” atau “kami”) mematuhi Akta Perlindungan Maklumat Peribadi, peraturan-peraturan kerajaan dan menteri yang berkaitan, serta garis panduan (selepas ini dirujuk sebagai “Undang-undang dan Peraturan”) dan mengurus serta menggunakan maklumat peribadi dengan sewajarnya seperti yang diterangkan di bawah. Dasar Privasi ini tertakluk kepada dasar privasi, syarat penggunaan, garis panduan, dan sebagainya (selepas ini dirujuk sebagai “Peraturan Perkhidmatan”) bagi setiap perkhidmatan. Sekiranya terdapat sebarang konflik antara Dasar Privasi ini dan kandungan Peraturan Perkhidmatan, kandungan Peraturan Perkhidmatan akan diutamakan.
1. Perolehan Maklumat Peribadi
AbemaTV akan memperoleh maklumat peribadi dalam lingkungan yang diperlukan untuk mencapai tujuan penggunaan yang telah dimaklumkan atau diumumkan terlebih dahulu melalui cara yang sesuai dan sah.
2. Kuki, Pengecam Iklan, dan Maklumat Alamat IP
Kami tidak menganggap kuki, pengecam iklan (termasuk tetapi tidak terhad kepada Pengecam untuk Pengiklan/IDFA dan Pengecam Iklan Google/AAID) serta maklumat alamat IP (selepas ini dirujuk sebagai "Kuki, dll.") sebagai maklumat peribadi kerana Kuki, dll. tidak boleh digunakan secara berasingan untuk mengenal pasti individu tertentu. Walau bagaimanapun, kami akan menganggap Kuki, dll. sebagai maklumat peribadi jika ia digabungkan dan digunakan bersama dengan maklumat peribadi.
Kami akan mendedahkan tujuan atau kaedah penggunaan mana-mana Kuki, dll. yang digunakan dalam media yang dikendalikan, walaupun individu tertentu tidak dapat dikenalpasti. Adalah mungkin untuk menetapkan pelayar atau sistem pengendalian untuk menolak kuki dan pengecam iklan, dan jika perkhidmatan tidak dapat digunakan apabila pelayar atau sistem pengendalian ditetapkan untuk menyekat kuki dan pengecam iklan, kami akan membuat pengumuman awam mengenainya. Kuki dan IDFA/ADID boleh disekat melalui halaman berikut.
https://abema.tv/about/privacy-policy
3. Spesifikasi Tujuan Penggunaan Maklumat Peribadi
Kami akan menentukan, sejauh mana yang mungkin, tujuan penggunaan maklumat peribadi yang kami kendalikan, dan memberitahu anda (selepas ini dirujuk sebagai “anda” atau “Individu”); subjek maklumat peribadi, dengan cara yang konkrit dan mudah difahami, atau menghebahkan tujuan tersebut.
4. Sekatan Penggunaan Maklumat Peribadi
Kami tidak akan mengendalikan maklumat peribadi di luar skop yang diperlukan untuk mencapai tujuan penggunaan tanpa mendapatkan kebenaran anda terlebih dahulu. Sekiranya kami memperoleh maklumat peribadi akibat daripada penggabungan atau atas sebarang sebab lain, kami tidak akan mengendalikan maklumat tersebut di luar skop yang diperlukan untuk mencapai tujuan penggunaan sebelum penyusunan perniagaan. Walau bagaimanapun, sekatan-sekatan ini tidak terpakai dalam mana-mana kes berikut:
(1) apabila dikehendaki oleh undang-undang;
(2) apabila ia perlu untuk melindungi nyawa, tubuh badan, atau harta benda individu dan sukar untuk mendapatkan persetujuan individu berkenaan;
(3) kes-kes di mana pemberian maklumat peribadi adalah amat diperlukan untuk meningkatkan kesihatan awam atau menggalakkan pertumbuhan sihat kanak-kanak dan di mana sukar untuk mendapatkan persetujuan individu yang berkenaan; atau
(4) kes-kes di mana pengendalian maklumat peribadi adalah perlu untuk kerjasama dengan agensi kerajaan, kerajaan tempatan, atau individu atau entiti yang diamanahkan oleh mana-mana agensi kerajaan atau kerajaan tempatan untuk melaksanakan urusan yang ditetapkan oleh undang-undang, dan di mana mendapatkan persetujuan individu berkemungkinan akan menghalang pelaksanaan urusan tersebut.
5. Pemerolehan Maklumat Peribadi yang Betul
Kami memperoleh maklumat peribadi dengan cara yang sesuai dan tidak memperoleh maklumat peribadi melalui penipuan atau sebarang cara yang salah. Kami juga berhati-hati untuk mengelakkan pengumpulan maklumat peribadi daripada mana-mana individu yang berumur di bawah lapan belas (18) tahun.
6. Notis Tujuan Penggunaan Semasa Pemerolehan Maklumat Peribadi
Apabila kami memperoleh maklumat peribadi, kami akan mendedahkan terlebih dahulu tujuan penggunaannya; walau bagaimanapun, ini tidak terpakai dalam mana-mana kes berikut:
(1) kes-kes di mana memaklumkan Individu tentang tujuan penggunaan atau mengumumkan secara awam berkemungkinan akan memudaratkan nyawa, tubuh badan, atau harta benda atau hak atau kepentingan lain individu atau pihak ketiga;
(2) kes-kes di mana memaklumkan Individu tentang tujuan penggunaan atau mengumumkannya secara awam berkemungkinan akan memudaratkan sebarang hak atau kepentingan sah AbemaTV; (3) kes-kes di mana ia perlu untuk bekerjasama dengan agensi kerajaan atau badan awam tempatan dalam melaksanakan tugasnya sebagaimana yang ditetapkan oleh undang-undang, dan di mana memaklumkan Individu tentang tujuan penggunaan atau mengumumkannya secara awam berkemungkinan akan menghalang pelaksanaan tugas tersebut; atau
(4) kes-kes di mana tujuan penggunaan dianggap jelas dengan mengambil kira keadaan perolehan tersebut.
7. Perubahan Tujuan Penggunaan Maklumat Peribadi
Jika kami mengubah tujuan penggunaan maklumat peribadi, kami tidak akan melakukannya di luar skop yang secara munasabah dianggap berkaitan dengan tujuan penggunaan sebelum perubahan tersebut dan akan memberitahu anda atau mengumumkan secara awam tujuan penggunaan yang telah diubah.
8. Pengurusan Selamat Maklumat Peribadi dan Penyeliaan Pekerja
Kami akan menetapkan peraturan untuk melindungi maklumat peribadi dan menyediakan pengawasan yang perlu dan sesuai kepada pekerja kami bagi mengelakkan kebocoran, kehilangan, atau kerosakan maklumat peribadi dan memastikan pengurusan maklumat peribadi yang selamat.
9. Pengawasan Terhadap Subkontraktor
Apabila kami mengoutsourcingkan keseluruhan atau sebahagian daripada pengendalian maklumat peribadi, kami akan menandatangani kontrak dengan subkontraktor yang termasuk perjanjian kerahsiaan atau akan memerlukan subkontraktor untuk bersetuju dengan terma dan syarat yang ditetapkan oleh kami dan akan memberikan pengawasan yang perlu dan sesuai bagi memastikan subkontraktor menguruskan maklumat peribadi dengan selamat.
10. Sekatan ke atas Peruntukan kepada Pihak Ketiga
Kami tidak akan memberikan maklumat peribadi kepada pihak ketiga tanpa mendapatkan kebenaran anda terlebih dahulu, kecuali dalam kes berikut:
(1) apabila dikehendaki oleh undang-undang; (2) apabila perlu untuk melindungi nyawa, tubuh badan, atau harta benda seseorang individu dan sukar untuk mendapatkan persetujuan individu tersebut; (3) apabila amat perlu untuk meningkatkan kesihatan awam atau untuk menggalakkan pertumbuhan yang sihat kanak-kanak, dan sukar untuk mendapatkan persetujuan individu tersebut; (4) kes di mana penyediaan maklumat peribadi diperlukan untuk bekerjasama dengan agensi negara, kerajaan tempatan, atau individu atau entiti yang diamanahkan oleh mana-mana agensi negara atau kerajaan tempatan untuk melaksanakan urusan yang ditetapkan oleh undang-undang, dan di mana mendapatkan persetujuan individu berkemungkinan akan menghalang pelaksanaan urusan berkenaan.
11. Pendedahan Maklumat Peribadi
Apabila kami menerima permintaan daripada anda untuk pendedahan maklumat peribadi anda, kami akan mendedahkan maklumat tersebut kepada anda tanpa berlengah. Walau bagaimanapun, kami mungkin memutuskan untuk tidak mendedahkan semua atau sebahagian daripada maklumat dalam mana-mana kes berikut, dan dalam kes tersebut kami akan memberitahu anda dengan segera mengenainya:
(1) jika terdapat risiko yang membahayakan nyawa, tubuh badan, harta benda, atau hak atau kepentingan lain individu berkenaan atau pihak ketiga; (2) jika terdapat risiko halangan yang signifikan terhadap pelaksanaan perniagaan AbemaTV yang sepatutnya; atau (3) jika ia akan melanggar undang-undang atau peraturan lain.
12. Pembetulan Maklumat Peribadi
Apabila kami menerima permintaan daripada anda untuk membetulkan, menambah, atau memadamkan (selepas ini dirujuk sebagai "membetulkan") maklumat peribadi anda atas alasan bahawa ia tidak benar, kami akan melakukan siasatan yang diperlukan tanpa berlengah setakat mana yang diperlukan untuk mencapai tujuan penggunaan, kecuali dalam kes di mana prosedur khas ditetapkan oleh undang-undang lain.
13. Pemberhentian Penggunaan Maklumat Peribadi
Jika anda meminta kami untuk menghentikan penggunaan atau memadamkan maklumat peribadi anda (selepas ini dirujuk sebagai "hentikan penggunaan") atas alasan bahawa maklumat peribadi anda dikendalikan dengan cara yang melebihi skop tujuan penggunaan yang telah diumumkan sebelum ini, atau bahawa maklumat tersebut diperoleh melalui penipuan atau sebarang cara yang salah, kami akan menjalankan siasatan yang diperlukan tanpa berlengah dan, berdasarkan hasil siasatan, kami akan menghentikan penggunaan maklumat tersebut dan memberitahu anda mengenainya. Walau bagaimanapun, dalam kes di mana sukar untuk menghentikan penggunaan maklumat peribadi kerana jumlah kos yang besar atau sebab-sebab lain, dan langkah alternatif boleh diambil untuk melindungi hak dan kepentingan anda, langkah alternatif akan diambil.
14. Penjelasan Sebab-sebab
Jika kami memutuskan untuk tidak melakukan mana-mana perkara berikut walaupun menerima permintaan daripada anda, kami akan berusaha untuk menjelaskan sebab keputusan tersebut kepada anda apabila memberitahu anda mengenai keputusan itu:
(1) memaklumkan tujuan penggunaan maklumat peribadi anda; (2) mendedahkan semua atau sebahagian daripada maklumat peribadi anda; (3) menghentikan penggunaan maklumat peribadi anda; atau (4) menghentikan pembekalan maklumat peribadi anda kepada mana-mana pihak ketiga.
15. Pertanyaan
Sekiranya anda mempunyai sebarang pertanyaan atau kebimbangan mengenai kandungan Dasar Privasi ini, sila gunakan butiran hubungan berikut:
AbemaTV, Inc.
40-1 Udagawacho Shibuya-ku, Tokyo
Pejabat Undang-Undang & Pematuhan Pengurus Polisi Privasi
Untuk pertanyaan mengenai Dasar Privasi, sila hubungi di bawah:
Naofumi Takahashi
Pengurus Perlindungan Maklumat Peribadi
Ditubuhkan: 5 Ogos 2024
Garis Panduan untuk Mengendalikan Maklumat Peribadi
(Untuk Pengguna ABEMA Live)
Pengguna yang menggunakan pelbagai perkhidmatan yang disediakan melalui perkhidmatan penstriman video "ABEMA Live" (selepas ini dirujuk sebagai "Perkhidmatan") yang disediakan oleh AbemaTV, Inc. (selepas ini dirujuk sebagai "AbemaTV", "kami", "kita" atau "kami") diminta untuk membaca dan bersetuju dengan syarat-syarat berikut.
Selaras dengan Dasar Privasi AbemaTV, AbemaTV akan menguruskan maklumat peribadi pelanggan yang menggunakan Perkhidmatan (selepas ini dirujuk sebagai "anda" atau "pengguna") dengan ketat, dan akan menetapkan garis panduan berikut mengenai pengendalian maklumat peribadi (selepas ini dirujuk sebagai "Garis Panduan") untuk perincian khusus mengenai maklumat peribadi yang diperolehi dan cara ia diproses dan digunakan.
1. Skop Garis Panduan Ini
Garis panduan ini terpakai kepada pengguna yang menggunakan Perkhidmatan.
2. Maklumat yang Dikumpul
-
Kami mengumpul jenis maklumat peribadi berikut daripada pengguna.
-
Maklumat peribadi merujuk kepada maklumat seperti yang ditakrifkan dalam Akta Perlindungan Maklumat Peribadi (selepas ini dirujuk sebagai "Akta Perlindungan Maklumat Peribadi") dan peraturan kerajaan berkaitan serta garis panduan (selepas ini dirujuk sebagai "Undang-Undang dan Peraturan").
-
Berikut adalah contoh khusus tentang cara kami mengumpul maklumat peribadi.
-
Apabila memperoleh maklumat yang diperlukan untuk pendaftaran keahlian supaya pengguna mula menggunakan Perkhidmatan atau untuk menggunakan perkhidmatan tertentu dalam Perkhidmatan.
-
Apabila memperoleh maklumat akses pengguna, kuki, nombor ID iklan, dan sebagainya melalui pelayar atau aplikasi (SDK, suar web, dll.) apabila pengguna menggunakan Perkhidmatan.
-
Apabila memperoleh alamat emel, dll. (ini mungkin termasuk nama dan maklumat hubungan) yang pengguna serahkan melalui borang pertanyaan untuk pertanyaan mengenai Perkhidmatan.
-
Apabila pengguna memohon untuk menyertai atau membuat pertanyaan mengenai acara atau aktiviti lain yang berkaitan dengan Perkhidmatan atau menghantar dokumen atau maklumat lain kepada kami.
-
-
Bagi membolehkan kami menyediakan Perkhidmatan kepada pengguna, adalah penting bahawa maklumat tersebut diberikan oleh pengguna. Jika anda tidak mahu kami mengumpul maklumat peribadi anda, sila jangan berikan maklumat tersebut kepada kami.
3. Kuki dan Suar Web
Kami menggunakan kuki dalam Perkhidmatan, iaitu fail teks kecil yang boleh digunakan untuk mengumpul maklumat mengenai aktiviti anda dalam Perkhidmatan dan untuk menjadikan penggunaan Perkhidmatan seselesa mungkin untuk anda, bukan hanya untuk penggunaan semasa anda tetapi juga untuk penggunaan pada masa hadapan. Sebagai contoh, apabila seseorang melawat halaman web dalam Perkhidmatan, kuki akan diletakkan pada peranti pengguna (jika pengguna menerima kuki) atau dibaca jika pengguna telah mengakses Perkhidmatan sebelum ini. Kuki-kuki ini membolehkan kami mengumpul maklumat seperti ID pengguna, versi aplikasi, sistem operasi, nama peranti, kod ralat, dan sebagainya. Anda boleh menetapkan kebanyakan pelayar untuk memberitahu anda apabila menerima kuki, atau anda boleh memilih untuk menyekat kuki melalui pelayar anda. Jika anda berbuat demikian, anda mungkin tidak dapat memanfaatkan ciri peribadi yang dinikmati oleh pengguna lain dalam Perkhidmatan kami.
Kami juga menggunakan Suar Web (juga dikenali sebagai "clear GIFs", "web bugs" atau "pixel tags"), iaitu grafik kecil dengan pengenal unik, yang berfungsi serupa dengan kuki. Suar web ini digunakan untuk mengira jumlah pengguna yang telah melawati halaman web tertentu dalam Perkhidmatan dan untuk membantu menentukan keberkesanan kempen promosi atau pengiklanan. Apabila digunakan dalam mesej e-mel yang berformat HTML, suar web boleh memberitahu pengirim sama ada dan bila e-mel itu telah dibuka. Berbeza dengan kuki yang disimpan pada cakera keras peranti pengguna, suar web dibenamkan secara tidak kelihatan pada halaman web.
4. Kuki dan Alat Penjejakan Penyedia Pihak Ketiga
Google Analitis Kami menggunakan Google Analitis, perkhidmatan analisis web yang disediakan oleh Google LLC ("Google"), yang mengumpul maklumat statistik dan analitik tanpa nama mengenai cara pengguna menggunakan Perkhidmatan. Sebagai contoh, Google mengumpul dan mengagregatkan data tentang jumlah paparan halaman dan klik pada Perkhidmatan. Analisis ini tidak digunakan untuk menjejaki perjalanan anda ke laman web lain atau untuk mengenal pasti anda. Maklumat yang dihasilkan oleh kuki Google Analitis mengenai penggunaan anda terhadap Perkhidmatan (termasuk alamat IP anda) akan dihantar dan disimpan oleh Google di pelayan-pelayan yang terletak di Amerika Syarikat dan Jepun. Untuk maklumat tentang cara untuk menarik diri daripada kuki Google Analitis, sila lawati: http://tools.google.com/dlpage/gaoptout atau laraskan tetapan pelayar web anda untuk menyekat kuki ini bersama-sama dengan kuki lain.
Untuk maklumat lanjut mengenai dasar privasi Google, sila lawati: https://policies.google.com/privacy?hl=en
5. Penggunaan Maklumat Peribadi
-
Kami menggunakan maklumat peribadi untuk tujuan berikut:
-
Pengedaran kandungan dan perkhidmatan berkaitan (termasuk pengumuman perlawanan dan acara serta iklan);
-
Pembangunan perkhidmatan, analisis statistik, analisis, tinjauan dan aktiviti pemasaran lain untuk memperbaiki perkhidmatan;
-
Menjawab pertanyaan, perundingan, dan aduan, serta menyelesaikan pertikaian;
-
Untuk menyediakan tawaran khas, kemas kini, dan perkhidmatan baru dari Perkhidmatan atau pihak ketiga lain, atau jika anda telah meminta maklumat atau bahan promosi ini;
-
Untuk menyediakan perkhidmatan yang diminta oleh anda;
-
Untuk mencapai tujuan pemasaran atau promosi;
-
Untuk mengesahkan, menyiasat, dan menganalisis sama ada Perkhidmatan memenuhi keperluan anda;
-
Untuk membantu kami mencipta dan menerbitkan kandungan yang paling relevan untuk anda;
-
Untuk memberitahu anda tentang sebarang perubahan kepada Dasar Privasi, Garis Panduan ini atau Terma Penggunaan, mengikut keperluan;
-
Untuk memberi anda akses kepada kawasan-kawasan terhad dalam Perkhidmatan;
-
Untuk menghantar buletin dan maklumat lain yang anda minta;
-
Untuk menghubungi anda sebagai respons kepada pertanyaan anda; dan
-
Dalam cara lain yang diterangkan dalam Garis Panduan ini atau semasa pengumpulan.
-
-
Kami akan memproses maklumat peribadi anda mengikut persetujuan anda apabila anda menunjukkan bahawa anda menerima Garis Panduan ini. Anda boleh menarik balik persetujuan anda pada bila-bila masa. Walau bagaimanapun, penarikan balik ini tidak menjejaskan kesahihan proses yang telah dijalankan sebelum anda menarik balik persetujuan anda.
-
Kami akan menyimpan maklumat peribadi anda selagi akaun anda aktif atau selagi ia diperlukan untuk menyediakan Perkhidmatan.
6. Pendedahan kepada Pihak Ketiga
-
Kami hanya boleh berkongsi atau mendedahkan maklumat peribadi anda kepada pihak ketiga dalam kes-kes berikut, dan pihak ketiga tersebut hanya boleh menggunakan maklumat peribadi tersebut untuk tempoh yang diperlukan bagi mencapai tujuan tersebut:
-
Untuk memenuhi penyediaan perkhidmatan kepada anda. Sebagai contoh, jika anda memilih untuk menggunakan perkhidmatan dalam Perkhidmatan, kami mungkin berkongsi maklumat peribadi anda untuk menyediakan perkhidmatan kepada anda. Selain itu, jika anda mengambil bahagian dalam cabutan bertuah atau pertandingan, kami mungkin menggunakan maklumat peribadi anda untuk memenuhi syarat-syarat promosi tersebut. Ini bermakna kami mungkin berkongsi maklumat untuk tujuan pemenuhan hadiah, termasuk sebagai contoh, berkongsi alamat pos anda dengan perkhidmatan pos atau pembawa surat. Kami juga mungkin berkongsi maklumat anda dengan penaja bersama promosi tersebut.
-
Untuk menyumber luar pemprosesan kepada afiliasi, rakan kongsi strategik, ejen, pemasar pihak ketiga, atau pihak lain untuk menyediakan perkhidmatan yang berkemungkinan menarik minat anda. Jika anda tidak ingin kami menggunakan maklumat peribadi anda untuk tujuan pemasaran, anda boleh membuat permintaan mengikut Seksyen 8 dalam Garis Panduan ini.
-
Untuk memindahkan maklumat peribadi dan maklumat lain kepada penyedia perkhidmatan awan bagi menyimpan dan mengurus data peribadi pengguna di pelayan kami.
-
Untuk memproses dan memenuhi pesanan, menyediakan perkhidmatan pelanggan, menyelenggara dan menganalisis data, menghantar komunikasi kepada pelanggan, mengumpul penyertaan, dan promosi lain. Pihak ketiga yang didelegasikan, termasuk penyedia perkhidmatan pihak ketiga yang tidak berafiliasi, ejen atau kontraktor bebas yang membantu kami menyelenggara Perkhidmatan kami dan menyediakan perkhidmatan pentadbiran lain kepada kami akan mengendalikan perkara ini. Apabila mendelegasikan pihak ketiga untuk mengendalikan sebahagian atau semua maklumat peribadi, kami akan menandatangani perjanjian kerahsiaan dan perjanjian lain untuk melindungi maklumat peribadi dengan pihak yang didelegasikan dan meminta persetujuan terhadap syarat-syarat dan perjanjian tersebut supaya maklumat peribadi dapat diurus dengan selamat. Penyedia perkhidmatan pihak ketiga yang membantu kami mentadbir Perkhidmatan kami akan mempunyai akses kepada maklumat peribadi pengguna. Jika anda tidak mahu penyedia perkhidmatan pihak ketiga yang tidak berafiliasi mempunyai akses kepada maklumat anda, sila jangan daftar atau hantar maklumat peribadi kepada kami.
-
Untuk mematuhi undang-undang dan peraturan, kami mungkin akan berkongsi maklumat peribadi apabila perlu atau dengan niat baik bahawa tindakan tersebut diperlukan mengikut keperluan undang-undang, perintah mahkamah yang sah atau perintah kerajaan dari agensi penyiasatan atau pihak berkuasa pengawalseliaan yang dikeluarkan melalui proses yang wajar, untuk melindungi dan mempertahankan hak atau harta kami, termasuk hak dan harta AbemaTV atau untuk bertindak dalam keadaan kecemasan apabila perlu untuk melindungi nyawa, badan, atau harta seseorang, dan persetujuan individu yang dikenal pasti sukar untuk diperoleh.
-
Kepada pihak ketiga sebagai sebahagian daripada sebarang proses penyusunan semula korporat, termasuk tetapi tidak terhad kepada penggabungan, pemerolehan dan penjualan semua atau sebahagian besar daripada semua aset kami.
-
-
Kami tidak akan berkongsi atau mendedahkan maklumat peribadi anda kepada mana-mana pihak ketiga kecuali seperti yang diperuntukkan dalam Garis Panduan ini atau dengan persetujuan anda.
7. Keselamatan
- Tiada penghantaran data melalui Internet yang boleh dijamin 100% selamat. Oleh itu, kami tidak dapat memastikan atau memberi jaminan mengenai keselamatan mana-mana maklumat yang anda hantar kepada kami, dan anda faham bahawa sebarang maklumat yang anda pindahkan kepada kami adalah atas risiko anda sendiri.
- Kami telah menetapkan peraturan untuk melindungi maklumat peribadi dan telah melaksanakan langkah-langkah keselamatan pentadbiran, teknikal, organisasi, dan fizikal yang sesuai yang diperlukan di bawah undang-undang dan peraturan yang berkenaan.
- Kami menggunakan firewall untuk melindungi maklumat anda daripada akses, pendedahan, perubahan atau pemusnahan yang tidak dibenarkan. Walau bagaimanapun, sila ambil perhatian bahawa ini bukan jaminan bahawa maklumat tersebut tidak boleh diakses, didedahkan, diubah atau dimusnahkan akibat pelanggaran firewall dan perisian pelayan selamat.
- Jika kami mengetahui tentang pelanggaran sistem keselamatan, kami mungkin akan berusaha untuk memberitahu anda secara elektronik supaya langkah-langkah perlindungan yang sesuai boleh diambil. Dengan menggunakan Perkhidmatan atau memberikan maklumat peribadi kepada kami, anda bersetuju bahawa kami boleh berkomunikasi dengan anda secara elektronik mengenai isu keselamatan, privasi, dan pentadbiran yang berkaitan dengan penggunaan anda terhadap Perkhidmatan.
- Kami mungkin akan menyiarkan notis pada Perkhidmatan kami jika berlaku pelanggaran keselamatan. Kami juga boleh menghantar e-mel kepada anda di alamat e-mel yang anda berikan dalam keadaan ini.
8. Akses, Mudah Alih & Pembetulan Maklumat Peribadi
Anda mempunyai hak untuk mengakses maklumat yang disimpan oleh kami dan untuk meminta pembetulan atau pemindahan maklumat tersebut, atau untuk membantah pemprosesan mana-mana data yang berkaitan dengan anda. Kami akan menjalankan siasatan yang diperlukan tanpa sebarang kelewatan untuk sebarang pemindahan, pembetulan, penambahan, pemadaman, atau bantahan terhadap pemprosesan maklumat peribadi (selepas ini dirujuk sebagai "pembetulan") dan menyediakan maklumat peribadi anda atau pihak ketiga yang dinamakan kepada anda secepat mungkin atau melaksanakan pembetulan secepat mungkin.
9. Pilihan & Penolakan
Anda boleh menarik diri pada bila-bila masa dengan mematikan komunikasi atau data mengenai Perkhidmatan, termasuk (i) notis mengenai pelanggaran penggunaan, (ii) kemas kini, dan (iii) pemberitahuan mengenai penggunaan Perkhidmatan, serta maklumat atau data berkaitan transaksi, produk, dan/atau perkhidmatan yang mungkin anda beli atau pilih, di peringkat peranti melalui tetapan.
10. Pemberhentian & Pemadaman Maklumat Peribadi
Anda mempunyai hak, mengikut Artikel 18 dalam Garis Panduan ini, untuk meminta kami menghentikan pemprosesan data peribadi anda dan menghapuskan maklumat yang kami simpan mengenai anda. Jika anda meminta penghapusan atau pemadaman maklumat peribadi (selepas ini dirujuk sebagai “hentikan penggunaan”) dengan alasan bahawa ia telah diproses untuk tujuan yang berbeza daripada tujuan asalnya atau diperoleh melalui penipuan atau cara yang tidak sah, kami akan, setelah mengesahkan identiti pengguna yang membuat permintaan, menjalankan siasatan yang diperlukan tanpa sebarang kelewatan, dan berdasarkan keputusan siasatan tersebut, kami akan, sejauh yang mungkin, menghentikan penggunaan maklumat peribadi anda tanpa sebarang caj, dan memberitahu anda mengenai perkara itu. Walau bagaimanapun, kami mungkin menyimpan salinan maklumat peribadi anda jika diperlukan atau dibenarkan oleh undang-undang.
11. Pemindahan Maklumat Antarabangsa
Jika anda memilih untuk memberikan kami maklumat peribadi dari luar Jepun, maklumat tersebut akan disimpan di Jepun. Kami mungkin akan memindahkan (melalui apa-apa cara termasuk menghantar atau membenarkan akses) maklumat tersebut merentasi sempadan, dan dari negara atau bidang kuasa anda ke negara atau bidang kuasa lain di seluruh dunia. Jika anda menggunakan Perkhidmatan dari Kesatuan Eropah (EU) atau mana-mana kawasan lain di mana undang-undang pengumpulan dan penggunaan data terpakai, maklumat peribadi anda akan dipindahkan ke Jepun, namun sila ambil perhatian bahawa Jepun tidak mempunyai undang-undang perlindungan data yang sama seperti di EU dan anda tidak akan memiliki banyak hak yang diberikan kepada subjek data di EU. Dengan memberikan maklumat peribadi anda, anda bersetuju untuk:
- penggunaan maklumat peribadi anda untuk tujuan yang dinyatakan dalam Garis Panduan ini;
- pemindahan maklumat peribadi anda ke Jepun seperti yang dinyatakan di atas; dan
- bahawa undang-undang Jepun akan terpakai.
12. Pemberitahuan Tolak
Kami mungkin menghantar pemberitahuan tolak melalui web atau aplikasi untuk memberikan kemas kini dan pemberitahuan berkaitan perkhidmatan yang mungkin penting kepada anda. Anda boleh memilih untuk menarik diri daripada menerima jenis komunikasi ini pada bila-bila masa dengan mematikannya di peringkat peranti melalui tetapan anda.
13. Perkhidmatan Pihak Ketiga
Kenyataan ini hanya terpakai kepada maklumat yang dikumpulkan di dalam Perkhidmatan. Perkhidmatan ini mungkin mengandungi pautan ke perkhidmatan web lain. Kami tidak bertanggungjawab terhadap amalan privasi atau kandungan perkhidmatan web lain tersebut.
14. Pengalihan
Sekiranya semua atau sebahagian daripada aset kami dijual atau diperoleh oleh pihak lain, atau dalam kes penggabungan, anda memberi kami hak untuk memindahkan maklumat peribadi dan bukan peribadi yang dikumpulkan melalui Perkhidmatan kepada pihak lain.
15. Perubahan kepada Garis Panduan ini
- Kami berhak untuk mengubah Garis Panduan ini dari semasa ke semasa. Apabila kami melakukannya, kami juga akan menyemak semula tarikh "Kemaskini Terakhir" di bahagian atas Garis Panduan ini.
Untuk beberapa perubahan dalam Garis Panduan ini, kami mungkin akan cuba mendapatkan persetujuan anda sebelum melaksanakan perubahan tersebut dengan meletakkan pemberitahuan pada Perkhidmatan. Penggunaan berterusan terhadap Perkhidmatan selepas pemberitahuan tersebut akan dianggap sebagai persetujuan terhadap perubahan tersebut, kecuali jika dinyatakan sebaliknya.
16. Penjejakan Dalam Talian
Kami tidak menyokong tetapan pelayar "Jangan Kesan" (DNT) dan tidak mengambil bahagian dalam mana-mana rangka kerja yang membolehkan kami untuk bertindak balas terhadap isyarat pengguna atau mekanisme lain untuk mendapatkan maklumat peribadi atau bukan peribadi pengguna.
17. Dasar Kami Berkenaan Kanak-kanak
Kami tidak mengumpul atau meminta maklumat peribadi daripada sesiapa yang berumur di bawah lapan belas (18) tahun atau membenarkan individu tersebut menggunakan Perkhidmatan secara sengaja. Jika anda berumur di bawah lapan belas (18) tahun, sila jangan hantar sebarang maklumat mengenai diri anda kepada kami, termasuk nama, alamat, nombor telefon, atau alamat e-mel anda. Tiada sesiapa di bawah umur lapan belas (18) tahun dibenarkan untuk memberikan maklumat peribadi. Sekiranya kami mengetahui bahawa kami telah mengumpul maklumat peribadi daripada seseorang yang berumur di bawah lapan belas (18) tahun, kami akan memadamkan maklumat tersebut secepat mungkin. Jika anda percaya bahawa kami mungkin mempunyai maklumat daripada atau mengenai seseorang yang berumur di bawah lapan belas (18) tahun, sila hubungi kami menggunakan butiran hubungan yang terdapat dalam "19. Menghubungi Kami" dalam Garis Panduan ini.
18. Hak untuk Membuat Aduan
Jika anda membantah cara kami memproses maklumat peribadi anda, anda berhak untuk mengemukakan aduan kepada pihak berkuasa perlindungan data tempatan yang mempunyai bidang kuasa ke atas wilayah anda.
19. Menghubungi Kami
Jika anda mempunyai sebarang soalan mengenai Garis Panduan ini, dan Polisi Privasi mengenai pengendalian maklumat peribadi, atau sebarang maklumat lain, sila hubungi kami di alamat e-mel berikut:
cs-support-ml@abema-global.com
Jika anda ingin membetulkan, menghentikan, atau memadamkan sebarang data maklumat peribadi anda, sila teruskan dengan proses perubahan melalui pautan. Jika anda masih mempunyai sebarang soalan mengenai pembetulan, penghentian atau pemadaman tersebut, sila hubungi kami di alamat e-mel di atas.
20. Cara Menghubungi Wakil kami di Kawasan Ekonomi Eropah (EEA)/UK
Jika anda berada di negara dalam Kawasan Ekonomi Eropah (EEA) atau United Kingdom dan mempunyai sebarang soalan mengenai maklumat peribadi anda atau ingin meminta untuk mengakses, mengemas kini, atau memadamkannya, anda boleh menghubungi wakil kami di: • Bird & Bird GDPR Representative Services SRL Avenue Louise 235 1050 Bruxelles Belgium EUrepresentative.Cyberagent@twobirds.com ; atau • Bird & Bird GDPR Representative Services UK 12 New Fetter Lane London EC4A 1JP United Kingdom UKrepresentative.Cyberagent@twobirds.com .
【Malaysia - Addendum】
Tambahan ini (ini "Tambahan") akan terpakai kepada penduduk Malaysia. Tambahan ini harus dibaca bersama dengan Dasar Privasi dan Garis Panduan Pengendalian Maklumat Peribadi (“Garis Panduan”), dan sekiranya terdapat sebarang percanggahan, terma-terma dalam Tambahan ini akan diutamakan.
Dasar Privasi
5. Pemerolehan Maklumat Peribadi yang Betul
Kami memperoleh maklumat peribadi dengan cara yang sesuai dan tidak memperoleh maklumat peribadi melalui penipuan atau sebarang cara yang tidak sah. Bagi sebarang maklumat peribadi individu bawah umur, butiran yang terdapat dalam “17. Dasar Kami Mengenai Kanak-kanak” dalam Garis Panduan akan terpakai.
12. Pembetulan Maklumat Peribadi
Sekiranya anda menyedari sebarang Maklumat Peribadi yang tidak tepat, tidak lengkap, atau mengelirukan, atau di mana Maklumat Peribadi yang diberikan kepada kami sebelum ini telah menjadi tidak tepat atau lapuk, sila teruskan dengan proses perubahan melalui pautan, dan jika anda mempunyai sebarang soalan, sila maklumkan kepada kami melalui butiran yang terdapat dalam "19. Menghubungi Kami" dalam Garis Panduan. Apabila kami menerima permintaan daripada anda untuk membetulkan, menambah, atau memadamkan (selepas ini dirujuk sebagai "pembetulan") maklumat peribadi anda atas alasan ia tidak tepat, tidak lengkap atau mengelirukan, kami akan menjalankan penyiasatan yang perlu tanpa kelewatan sejauh yang diperlukan untuk mencapai tujuan penggunaan, kecuali dalam kes di mana prosedur khas ditetapkan oleh undang-undang lain.
Garis Panduan
2.2 Maklumat yang Dikumpul
Kami akan mengumpul data maklumat peribadi anda termasuk, tetapi tidak terhad kepada: (a) butiran peribadi anda, seperti alamat e-mel, alamat IP, dan kuki; dan (b) maklumat lain yang membolehkan anda dikenal pasti.
Sekiranya anda telah memberikan maklumat peribadi individu lain ("Pihak Ketiga"), anda hendaklah memastikan bahawa anda telah memaklumkan kepada Pihak Ketiga dan telah memperoleh persetujuan Pihak Ketiga apabila anda menyediakan maklumat peribadi Pihak Ketiga kepada kami.
5.3 Penggunaan Maklumat Peribadi
Kami menyimpan maklumat peribadi anda selagi akaun anda aktif atau selagi ia diperlukan untuk menyediakan Perkhidmatan atau untuk mematuhi keperluan undang-undang yang berkenaan. Kami akan memastikan bahawa semua maklumat peribadi dimusnahkan atau dipadamkan secara kekal sekiranya ia tidak lagi diperlukan untuk tujuan yang mana ia diproses.
19. Menghubungi Kami
Anda boleh menghubungi pegawai perlindungan data kami secara terus untuk sebarang pertanyaan atau kebimbangan berkaitan dengan maklumat peribadi anda, termasuk perkara-perkara mengenai hak-hak anda, dasar perlindungan data kami, atau untuk menarik balik persetujuan anda, mengakses, atau membetulkan maklumat peribadi anda. Butiran hubungan pegawai perlindungan data kami adalah seperti berikut:
Alamat E-mel: cs-support-ml@abema-global.com
20. Percanggahan
Jika terdapat sebarang percanggahan antara versi Bahasa Inggeris dan versi Bahasa Melayu Dasar Privasi atau Garis Panduan kami, versi Bahasa Inggeris akan diutamakan.
【Malaysia – Addendum - English】
This addendum (this “Addendum”) shall apply to residents of Malaysia. This Addendum should be read together with the Privacy Policy and the Guidelines for Handling Personal Information (the “Guidelines”), and in case of any conflict, the terms of this Addendum will prevail.
Privacy Policy
5. Proper Acquisition of Personal Information
We acquire personal information in an appropriate manner and do not acquire personal information through deception or any other wrongful means. For any personal information of any minor, the details set out in “17. Our Policy Regarding Children” of the Guidelines will apply.
12. Correction of Personal Information
Should you be made aware of any inaccurate, incomplete or misleading Personal Data or where the Personal Data provided to us earlier have become incorrect or out of date, please proceed with the change process via the link, and if you have any questions, kindly notify us at the details set out in "19. Contacting Us" of the Guidelines. When we receive a request from you to correct, add, or delete (hereinafter referred to as "correct") your personal information on the grounds that it is inaccurate, incomplete or misleading, we will make the necessary investigation without delay to the extent necessary to achieve the purpose of utilization, except in cases where special procedures are prescribed by other laws.
Guidelines
2.2 Information Collected
We will collect your personal information data including, but not limited to:
- your personal details, such as e-mail address, IP address, and cookie; and
- other information from which you are identifiable.
In the event where you have provided personal information of another individual (the “Third Party“), you shall ensure that you have informed the Third Party and have obtained the Third Party’s consent when you are providing the Third Party’s personal information to us.
5.3 Use of Personal Information
We retain your personal information as long as your account is active or as long as it is necessary to provide the Service or to comply with applicable legal requirements. We will ensure that all personal information is destroyed or permanently deleted if it is no longer required for the purposes for which it was to be processed.
19. Contacting Us
You may contact our data protection officer directly for any queries or concerns related to your personal information, including matters regarding your rights, our data protection policies, or to withdraw your consent, access, or correct your personal information. The contact details for our data protection officer are as follows:
Email Address: info@support.abema.tv
20. Discrepancies
If there are any discrepancies between the English version and Malay version of our Privacy Policy or the Guidelines, the English version shall prevail.